*PLEASE NOTE: 

• Inclement weather and other unforeseen circumstances can cause shipments to arrive later than expected. Please plan ahead and order early.
• All products ship frozen and will arrive frozen or partially thawed. Please plan ahead for this when ordering.
• All shipments require a street address (sorry, no PO boxes).
• Damage due to incorrect or incomplete shipping addresses voids our guarantee. Be sure to double-check delivery addresses.
• Billing customers are responsible for making sure gift recipients will be available to receive delivery.

At ZoZoi, selling and shipping high quality frozen pastries is what we do every day. Shipments are processed Monday through Friday for Tuesday through Saturday delivery, according to shipping option selected at checkout. ZoZoi does not ship or deliver on Sunday.

To maintain the highest quality, our products are individually flash frozen and sealed in air-tight packaging. To help ensure your order arrives in excellent condition; each order is shipped in a recyclable shipper box, complete with preparation guide, and packed with dry ice in a reusable polystyrene container.

SHIPPING RATES

ZoZoi offers three shipping options

• $9.99 Standard Shipping (2 to 5 business days)
• $29.99 Express Shipping (2 business days)
• $59.99 Overnight Shipping (1 business day)

STANDARD SHIPPING

Standard shipping is offered for deliveries Tuesday to Saturday. To receive standard shipping, orders must be received by 1 P.M. Eastern Time (ET), Monday for delivery on Thursday or Friday and by 1 P.M. ET Tuesday for delivery on Friday. UPS / FedEx will deliver Standard Shipping packages by the end day Thursday or Friday. This delivery time can be as late as the evening hours in some locations. Standard shipping for orders received after 1 P.M. ET on Tuesday, will be shipped the following Monday for Thursday delivery. Saturday deliveries are not available. Standard shipping not available for Alaska or Hawaii.

EXPRESS SHIPPING

Express shipping consists of two-day delivery via UPS. UPS two-day service will deliver the package by the end of the second business day after shipping. This delivery time can be as late as the evening hours in some locations. To receive shipments within two days, deliveries must be received by 1 P.M. ET, Monday through Wednesday. Express Shipping for orders received after 1 P.M. ET on Wednesday, will be shipped the following Monday. Saturday delivery is available at an additional charge of $20.00. In such case, orders must be received by 1:00 P.M. CT on Friday.

OVERNIGHT SHIPPING

For overnight orders to be received the next day, your order must be received by 1 P.M. ET Monday through Thursday. Overnight shipping for orders received after 1 P.M. ET on Thursday, will be shipped the following Monday. Saturday delivery is available at an additional charge of $20.00. In such case, orders must be received by 1:00 P.M. CT on Friday.

We deliver within the United States with the exception of Puerto Rico, Guam, and other U.S. territories. At this time, we are unable to process international orders or deliver to PO and APO/FPO boxes.

SHIPPING NOTES

ZoZoi makes every attempt to fulfill orders based on customer requested ship date; however holidays and unforeseen circumstances can force exceptions to delivery. Below are important shipping notes to keep in mind when placing your order.

• All shipments require a street address (sorry, no PO boxes).
• ZoZoi is not responsible for incorrect or incomplete shipping addresses. Be sure to double-check addresses.
• Inclement weather and other unforeseen circumstances can cause shipments to be delayed.
• ZoZoi is not responsible for shipment delays caused by adverse or unpredictable weather conditions.
• Be sure to double check gift recipient addresses.
• Billing customers are responsible for making sure gift recipients will be available to receive delivery.

Substitutions If any item you have ordered is not available, we will substitute an item of equal or greater value to ensure your order arrives on time. Some packaging and assortments may vary slightly from photographs. Prices are subject to change and are listed for the 50 United States.